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At  AUROBINDO HOLDINGS & INVESTMENTS PRIVATE LIMITED, we value your privacy and are committed to protecting the personal information you provide when you visit our website, use our services, or interact with our IT solutions. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. By using our website or services, you agree to the practices described in this policy.

Please take a moment to read this policy carefully to understand our views and practices regarding your personal data and how we treat it.

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1. Information We Collect

We may collect the following types of information from you:

Personal Identification Information: This includes your name, email address, phone number, company name, billing address, and other information you provide when signing up for our services or contacting us.

Technical Information: Information about the device or browser you use, including your IP address, device type, operating system, browser type, and language preference.

Usage Data: Information about your interactions with our website or IT services, such as the pages you visit, the time spent on our site, the links clicked, and other activities that help us improve user experience.

Payment Information: If you purchase our services, we may collect payment details such as credit card information and billing addresses. Please note that payment data is processed securely by third-party payment processors and is not stored by us directly.

Cookies and Tracking Data: We use cookies and similar technologies to collect information about your browsing behavior. This helps us understand how you use our services and improve your user experience.

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2. How We Use Your Information

We use the information we collect for the following purposes:

Providing and Improving Our Services: To offer you our IT solutions, software, support services, and manage your account.

Customer Support: To respond to inquiries, resolve issues, and provide customer assistance.

Processing Transactions: To process payments, manage subscriptions, and fulfill any purchases or service requests.

Marketing and Communications: To send promotional emails, newsletters, or other updates about our services, offers, or features. You can unsubscribe from marketing communications at any time.

Data Analytics and Research: To analyze and enhance the performance, security, and usability of our website and services.

Legal Compliance: To comply with legal obligations, resolve disputes, enforce our agreements, and protect our rights and interests.

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3. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your data in the following cases:

Service Providers: We may share your information with trusted third-party vendors and service providers who help us operate our website, deliver our services, and process payments. These third parties are obligated to protect your data and use it only for the purposes specified by us.

Legal Requirements: We may disclose your information if required to do so by law, in response to legal processes, or to protect the rights, property, and safety of [Your Company Name], our clients, or the public.

Business Transactions: In the event of a merger, acquisition, or sale of company assets, your personal data may be transferred to the new owner. We will notify you of any changes in ownership or control of your personal information.

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4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as pixels and web beacons) to enhance your user experience. Cookies help us:

Analyze website traffic and trends.

Store your preferences and improve your browsing experience.

Enable certain features on our site.

You can control or disable cookies in your browser settings, but doing so may impact the functionality of our website.

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5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. We implement security measures, including encryption, firewalls, and secure server protocols, to safeguard your data. However, no method of internet transmission or electronic storage is 100% secure, so we cannot guarantee absolute security.

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6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to request the deletion of your data or have any concerns, please contact us using the information below.

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7. Your Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data: 

Access: You can request a copy of the personal information we hold about you.

Correction: You can request to update or correct your information if it is inaccurate or incomplete.

Deletion: You can request to delete your personal data, subject to certain legal conditions.

Opt-Out of Marketing: You may opt out of receiving promotional emails by following the unsubscribe instructions in our emails or contacting us directly.

Data Portability: You can request a copy of your personal data in a machine-readable format for transfer to another service provider.

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8. Third-Party Links

Our website may contain links to third-party websites, services, or applications. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review their privacy policies before sharing any personal information.

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9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete that data.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on our website and update the "Effective Date" at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.